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Wednesday
May 22nd
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Find quick answers to your questions below... Find many policies and procedures detailed here as well...
Most Frequently Asked!
• *How does this work?
• *What do you offer at your site?
• Do you offer whole inserts?
• WHEN will the new coupons be available to order?
Quantities/Availability
• *The item I wanted the most disappeared from my cart! Why?!
• Can I add to my order or combine multiple orders into one to save on shipping?
• Can I be contacted when you get more of a coupon that is currently out of stock?
• Can I order 1 of each coupon?
• If I've already ordered the maximum amount allowed for an item, when can I order it again?
• Is there a maximum order quantity?
• Is there a minimum order requirement?
• What are the rules concerning limits?
Discounts & Coupon Codes
• *What rewards are available and how can I use them?
Handling Fees & Billing
• I have a question on my charges.
• I need a copy of my receipt/invoice.
Payment & Payment Problems
• Can I pay with Money Order, Personal Check or Cash?
• *What are my payment choices?
Shipping
• **How long will it take for my order to arrive?
• **What do you charge for shipping?
• **What shipping methods do you offer?
• **When do you ship?
• Can I TRACK my package(s)?
• I think my order has been lost in the mail/My order didn't arrive when I expected it to. How can I find more information?
• Under shipping it says, "Rates Unavailable - DO NOT PLACE ORDER - Contact Admin" What do I do?
Order Status
• Has my order shipped?
• How do I track my order?
• My order never arrived.
• An item is missing from my order.
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my item?
• I received the wrong item.
• What is your return policy?
• When will my order ship?
Guarantees
• Privacy Policy
• Security
Buyer's Guide
• How do I use a coupon?
• How do I buy/redeem a gift certificate?
• How do I find my item?
• How do I navigate the site?
Additional Support
• How do I contact you?
Misc.
• I just placed my order. Can I add an item to it?
• What are the Points about?
• What does DND, DNT, HEB... abbreviation mean?
• When will you be getting more of "X" coupon(s)?


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