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Sept. 2nd
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(Mon. pm or Tues. am)
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If it is an urgent matter please put 'urgent' in your subject line. Thank!
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Most Frequently Asked!
**WHEN DO YOU GET THE INSERTS EACH WEEK? ...&/OR... WHEN WILL YOU BE GETTING MORE? ...&/OR... WHEN WILL YOU SHIP MY ORDER?
*What do you offer at your site?
Can I request a particular clipped coupon?
Members Only?! What's this all about?
For Handling Fee it says: "(Members Only)" in red. How do I become a member and does it cost anything?
Quantities/Availability
Can I add to my order or have you hold my current order until I add to it?
Can I be contacted when you get more of an insert you are currently out of stock on?
Can I pre-order for future weeks?
If I've already ordered the maximum amount allowed for an item, when can I order it again?
Is there a maximum order quantity?
Is there a minimum order requirement?
Discounts & Coupon Codes
*What rewards are available and how can I use them?
Can I use the 10% Off Coupon Code if a Quantity Discount has been applied to my cart?
Payment & Payment Problems
Can I pay with Money Order, Personal Check or Cash?
How do I change my payment method?
My PayPal payment didn't go through! How can I try again (and avoid having my order cancelled/losing my order)?
*What are my payment choices?
Shipping
***May 12th Shipping Rate Increase info... click here
**I read on a trading board that you only offer Priority shipping - Is this true?
**What do you charge for shipping?
**What shipping methods do you offer?
**When do you ship?
*How much will fit in a Flat Rate Envelope or Box?
*Isn't there a cheaper shipping method?
Can I TRACK my package(s)?
Can you ship my order through "regular" mail instead of Priority?
Miscellaneous
What is the return policy?
Order Status
Has my order shipped?
How do I change quantities or cancel an item in my order?
How do I track my order?
My order never arrived.
An item is missing from my shipment.
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I received the wrong item.
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