Find quick answers to your questions below...     Find many policies and procedures detailed here as well...

Most Frequently Asked! • **WHEN DO YOU GET THE INSERTS EACH WEEK? ...&/OR... WHEN WILL YOU BE GETTING MORE? ...&/OR... WHEN WILL YOU SHIP MY ORDER? • *What do you offer at your site? • Can I request a particular clipped coupon? Members Only?! What's this all about? • For Handling Fee it says: "(Members Only)" in red. How do I become a member and does it cost anything? Quantities/Availability • Can I add to my order or have you hold my current order until I add to it? • Can I be contacted when you get more of an insert you are currently out of stock on? • Can I pre-order for future weeks? • If I've already ordered the maximum amount allowed for an item, when can I order it again? • Is there a maximum order quantity? • Is there a minimum order requirement? Discounts & Coupon Codes • *What rewards are available and how can I use them? • Can I use the 10% Off Coupon Code if a Quantity Discount has been applied to my cart? Payment & Payment Problems • Can I pay with Money Order, Personal Check or Cash? • How do I change my payment method? • My PayPal payment didn't go through! How can I try again (and avoid having my order cancelled/losing my order)? • *What are my payment choices? Shipping • ***May 12th Shipping Rate Increase info... click here • **I read on a trading board that you only offer Priority shipping - Is this true? • **What do you charge for shipping? • **What shipping methods do you offer? • **When do you ship? • *How much will fit in a Flat Rate Envelope or Box? • *Isn't there a cheaper shipping method? • Can I TRACK my package(s)? • Can you ship my order through "regular" mail instead of Priority?

Miscellaneous • What is the return policy? Order Status • Has my order shipped? • How do I change quantities or cancel an item in my order? • How do I track my order? • My order never arrived. • An item is missing from my shipment. My Account • How do I create an account? • How do I edit my account information? • How much is my shipping? • I forgot my password. • How do I return my item? • I received the wrong item. • What is your return policy? • When will my order ship? Guarantees • Privacy Policy • Security Pricing and Billing • I have a question on my charges. • I need a copy of my receipt/invoice. Buyer's Guide • How do I use a coupon? • How do I buy/redeem a gift certificate? • How do I find my item? • How do I navigate the site? Additional Support • How do I contact you?