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Find quick answers to your questions below...     Find many policies and procedures detailed here as well...
Most Frequently Asked!
• **WHEN will the new coupons/inserts be available to order? ...&/OR... WHEN will you be getting more? ...&/OR... WHEN will you ship my order?
• *How does this work?
• *What do you offer at your site?
Members Only?! What's this all about?
• For Handling Fee it says: "(Members Only)" in red. How do I become a member and does it cost anything?
Quantities/Availability
• Can I add to my order?
• Can I be contacted when you get more of a coupon or an insert you are currently out of stock on?
• Can I order 1 of each coupon?
• Can I pre-order for future weeks?
• If I've already ordered the maximum amount allowed for an item, when can I order it again?
• Is there a maximum order quantity?
• Is there a minimum order requirement?
Discounts & Coupon Codes
• *What rewards are available and how can I use them?
• Can I use the 10% Off Coupon Code if a Quantity Discount has been applied to my cart?
Handling Fees & Billing
• How do you determine your handling fees for whole inserts &/or clipped coupons? Which is a better deal?
• I have a question on my charges.
• I need a copy of my receipt/invoice.
Payment & Payment Problems
• Can I pay with Money Order, Personal Check or Cash?
• How do I change my payment method?
• My PayPal payment didn't go through! How can I try again (and avoid having my order cancelled/losing my order)?
• *What are my payment choices?
Shipping
• ***I think my order has been lost in the mail. How can I find more information?
• ***I think my order has been lost in the mail. How can I find more information?
• **Help! Under shipping it says, "Rates Unavailable - DO NOT PLACE ORDER - Contact Admin" What do I do?
• **How long will it take for my order to arrive?
• **I read on a trading board that you only offer Priority shipping - Is this true?
• **What do you charge for shipping?
• **What shipping methods do you offer?
• **When do you ship?
• *How much will fit in a Flat Rate Envelope or Box?
• *Isn't there a cheaper shipping method?
• Can I TRACK my package(s)?
• Can you ship my order through "regular" mail instead of Priority?
Order Status
• Has my order shipped?
• How do I track my order?
• My order never arrived.
• An item is missing from my shipment.
My Account
• How do I create an account?
• How do I edit my account information?
• How much is my shipping?
• I forgot my password.
• How do I return my item?
• I received the wrong item.
• What is your return policy?
• When will my order ship?
Guarantees
• Privacy Policy
• Security
Buyer's Guide
• How do I use a coupon?
• How do I buy/redeem a gift certificate?
• How do I find my item?
• How do I navigate the site?
Additional Support
• How do I contact you?


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